Volkswagen of Panama City is an esteemed automobile brand known for its high-quality vehicles and exceptional customer service. With a strong presence in the automotive industry, Volkswagen of Panama City has successfully built a reputation for providing reliable and stylish cars that meet the needs of their customers. As an authorized dealership, they offer a wide range of Volkswagen models, including sedans, SUVs, and electric vehicles, ensuring that there is a vehicle for every lifestyle. The dedicated team at Volkswagen of Panama City is committed to delivering a seamless buying experience, providing expert guidance and support throughout the entire process. With their extensive knowledge and passion for Volkswagen vehicles, customers can rest assured that they are in capable hands. Whether it's for a test drive, maintenance service, or purchasing a new car, Volkswagen of Panama City is the go-to destination for all Volkswagen enthusiasts in the area.
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- Cheques
- Repair services
Reviews
The staff and service here are great! They checked the vehicle to make sure there weren’t any other problems in addition to what I came in for: oil change and tire change. Mark was very helpful explaining everything to me and went above and beyond to get out of stock tires restocked as fast as possible, since I really needed my tires changed, and they topped off all of the fluids as well. The waiting room is very comfortable and clean.
Rating: ⭐⭐⭐⭐⭐ (5/5)
My recent visit to the Volkswagen Service Department left me thoroughly impressed with the exceptional service and quality provided by Matt. From start to finish, my experience was nothing short of outstanding, and I couldn't be happier with the care and attention I received.
From the moment I arrived, Matt greeted me with a warm and friendly smile, immediately putting me at ease. He took the time to listen to my concerns and was incredibly knowledgeable about Volkswagen vehicles. His expertise was evident as he explained the service process and answered all of my questions with patience and clarity.
Matt's attention to detail and commitment to providing top-notch service were truly remarkable. He kept me informed throughout the entire service, providing regular updates on the progress of my vehicle. It was evident that he took great pride in his work and genuinely cared about ensuring the best possible outcome for my car.
The quality of the service was exceptional. The work performed on my Volkswagen was thorough and efficient, and I left with the confidence that my vehicle was in excellent condition. Matt's dedication to ensuring that everything was done correctly was truly impressive.
What stood out the most during my visit was the level of customer service provided by Matt. He went above and beyond to make sure I had a positive experience. His professionalism and genuine concern for the well-being of my vehicle were greatly appreciated, and it's clear that he takes his role seriously.
In addition to the exceptional service I received, the Volkswagen Service Department itself was clean and well-organized, which added to the overall pleasant experience.
In conclusion, my visit to the Volkswagen Service Department was a remarkable one, thanks to Matt's excellent care and service. I wholeheartedly recommend this service department to any Volkswagen owner seeking quality maintenance and repairs. Matt's dedication and expertise truly set this service department apart, and I will definitely be returning for all my future service needs. Thank you, Matt, and the entire Volkswagen Service Department team for a job well done!
My tires got shredded and I wasn't sure why. I called Volkswagen of Panama City and they got me in the next day. Matt Smith was an absolute pleasure to work with. He did everything possible to make sure the car got fixed. He ordered parts on Friday and by Tuesday the repairs were complete. It wasn't a small repair as it had the control arms and shocks that needed replaced. He was super knowledgeable, friendly, and very professional. I will definitely be back for any repairs needed on my Audi!
Service Manager, Mark Skaggs was outstanding. Professional and very courteous. Dealership did not have part needed and cost of any maintenance was too high. Regardless, will return for maintenance because of employees.
Mark and another nice gentleman (I didn’t get his name, I’m so sorry!) in the service department assisted me while bringing my car in for an oil change and routine maintenance. They were both so kind and helpful. The service technicians …
Experienced engine warning light and drive system warning message from my Audi A7 while on vacation along the gulf coast. Had to be in southern Florida within 2 days and concerned for safety. Too far to drive to Audi dealership - thought to contact VW to at least read engine failure codes and spoke with Mark Skaggs. Mark checked with diagnostic tool and verified a minor engine vacuum issue. After discussing the issue I decided we could continue our trip and rectify the issue at a later date. Thank you Mark!! You are a good man. Above and beyond!
Everyone at Volkswagen of Panama City is incredibly thoughtful, kind, and compassionate. They truly care about the customer experience and you can tell it is one of their core values as a dealership. You rarely leave the dealership in a better mood than you arrived but I can confidently say Matthew, Royce and the entire time take great care of their customers. I would highly recommend VW of Panama City to anyone.
I had a great experience at VW of Panama City. Mark got me scheduled right away, called the day before and reminded me of my appointment and kept me updated along the way while my vehicle was there. He let me know of a few things that …
Location
3605 E 15th St, Panama City, FL 32404, United States
Hours
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